.chat-layout{display:grid;grid-template-columns:250px minmax(0,1fr) 220px;gap:12px;min-height:610px}.chat-rooms-panel,.chat-thread-panel,.chat-details-panel{min-width:0;border:1px solid var(--line);border-radius:13px;background:#fff;box-shadow:0 8px 24px #26374609}.chat-rooms-panel{overflow:hidden}.chat-panel-heading{display:flex;align-items:center;justify-content:space-between;padding:15px;border-bottom:1px solid var(--line);background:#fbfcfd}.chat-panel-heading strong,.chat-panel-heading small{display:block}.chat-panel-heading strong{color:var(--ink);font-size:11px}.chat-panel-heading small{margin-top:4px;color:#97a3ab;font-size:7px}.chat-online-dot{width:8px;height:8px;border-radius:50%;background:#31b67d;box-shadow:0 0 0 4px #31b67d1c}.chat-room-list{display:flex;flex-direction:column;gap:3px;padding:8px}.chat-room-item{display:flex;align-items:center;gap:9px;width:100%;padding:10px 8px;color:var(--ink);border:1px solid transparent;border-radius:9px;background:transparent;text-align:right;cursor:pointer}.chat-room-item:hover{background:#f8fbfd}.chat-room-item.is-active{border-color:#f2d0bf;background:#fff7f2}.chat-room-avatar{display:grid;width:31px;height:31px;place-items:center;flex:0 0 31px;color:#4776b7;border-radius:10px;background:#eaf2ff;font-size:13px}.chat-room-avatar.is-customer{color:#c55c2c;background:#fff0e8}.chat-room-copy{min-width:0;flex:1}.chat-room-copy strong,.chat-room-copy small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-room-copy strong{font-size:8px}.chat-room-copy small{margin-top:4px;color:#95a1aa;font-size:7px}.chat-unread{display:grid;min-width:19px;height:19px;place-items:center;color:#fff;border-radius:8px;background:var(--orange);font-size:7px}.chat-thread-panel{display:flex;flex-direction:column;overflow:hidden;background:#fcfdfe}.chat-thread-header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:16px 18px;border-bottom:1px solid var(--line);background:#fff}.chat-thread-header h2{margin:4px 0 0;color:var(--ink);font-size:14px}.chat-thread-header p{margin:5px 0 0;color:#8e9ba5;font-size:7px}.chat-thread-kicker{color:#d76131;font-size:7px;font-weight:800}.chat-thread-actions{display:flex;align-items:flex-end;flex-direction:column;gap:7px}.small-button{min-height:29px!important;padding:0 9px!important;font-size:7px!important}.chat-message-list{display:flex;flex:1;flex-direction:column;gap:10px;min-height:350px;max-height:515px;padding:18px;overflow:auto;background:linear-gradient(180deg,#f8fafb,#fdfefe)}.chat-message-row{display:flex;justify-content:flex-start}.chat-message-row.is-mine{justify-content:flex-end}.chat-message-bubble{max-width:78%;padding:10px 12px;border:1px solid #e4ebef;border-radius:13px 13px 13px 4px;background:#fff;box-shadow:0 3px 12px #21374708}.chat-message-row.is-mine .chat-message-bubble{border-color:#f2d1c0;border-radius:13px 13px 4px 13px;background:#fff7f2}.chat-message-meta{display:flex;align-items:center;gap:10px}.chat-message-meta strong{color:var(--ink);font-size:8px}.chat-message-meta time{color:#a1abb2;font-size:6px}.chat-message-bubble p{margin:7px 0 0;color:#5e6d77;font-size:8px;line-height:2;white-space:normal;word-break:break-word}.chat-attachment{display:flex;align-items:center;gap:6px;margin-top:8px;padding:7px 8px;color:#3775c8;border:1px solid #dbe8f6;border-radius:7px;background:#f8fbff;font-size:7px}.chat-attachment span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-empty-thread{display:flex;align-items:center;justify-content:center;flex:1;flex-direction:column;gap:6px;min-height:260px;color:#9ba7af;text-align:center}.chat-empty-thread span{font-size:26px;color:#e5a384}.chat-empty-thread strong{color:#657681;font-size:10px}.chat-empty-thread small{font-size:7px}.chat-no-room{padding:18px}.chat-composer{padding:12px 15px;border-top:1px solid var(--line);background:#fff}.chat-composer textarea{width:100%;min-height:55px;resize:vertical}.chat-composer-tools{display:flex;align-items:center;gap:9px;margin-top:8px}.chat-file-button{display:inline-flex;align-items:center;min-height:31px;padding:0 9px;color:#5f7180;border:1px solid var(--line);border-radius:7px;background:#fbfcfd;font-size:7px;cursor:pointer}.chat-file-button input{display:none}.chat-file-name{min-width:0;flex:1;overflow:hidden;color:#98a3aa;font-size:7px;text-overflow:ellipsis;white-space:nowrap}.chat-details-panel{display:flex;flex-direction:column;gap:9px;padding:10px;background:#fbfcfd}.chat-detail-card{padding:12px;border:1px solid #e5ebee;border-radius:10px;background:#fff}.chat-detail-card>small,.chat-detail-card>strong,.chat-detail-card>p{display:block}.chat-detail-card>small{color:#9aa6ae;font-size:7px}.chat-detail-card>strong{margin-top:5px;color:var(--ink);font-size:9px}.chat-detail-card>p{margin:7px 0 0;color:#778892;font-size:7px;line-height:1.9}.chat-detail-icon{display:grid;width:30px;height:30px;place-items:center;margin-bottom:10px;color:#d25e30;border-radius:9px;background:#fff0e8;font-size:15px}.chat-tracking-card{border-right:3px solid var(--orange)}.chat-tracking-card>a{display:block;margin-top:9px;color:#3775c8;font-size:7px}.chat-share-inline{display:flex;gap:5px;width:220px}.chat-share-inline input{width:190px;direction:ltr;font-size:6px}.chat-share-inline .icon-button{width:28px;min-width:28px}.chat-share-success{display:flex;align-items:flex-start;gap:10px;margin-bottom:15px;padding:12px;color:#4f6872;border:1px solid #d3eee0;border-radius:9px;background:#f5fcf8}.chat-share-success>span{display:grid;width:28px;height:28px;place-items:center;flex:0 0 28px;color:#16875c;border-radius:8px;background:#dff5e9;font-weight:800}.chat-share-success strong{display:block;color:#177c59;font-size:9px}.chat-share-success p{margin:5px 0 0;color:#82949c;font-size:7px;line-height:1.8}.chat-share-field>span{display:block;margin-bottom:6px;color:#778892;font-size:8px}.chat-share-copy{display:flex;gap:7px}.chat-share-copy input{direction:ltr;flex:1;font-size:7px}.chat-member-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.chat-member-option{display:flex;align-items:center;gap:8px;padding:9px;border:1px solid var(--line);border-radius:8px;background:#fbfcfd;cursor:pointer}.chat-member-option:has(input:checked){border-color:#f0c6b0;background:#fff8f4}.chat-member-option input{accent-color:var(--orange)}.chat-member-option span{min-width:0}.chat-member-option strong,.chat-member-option small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-member-option strong{color:var(--ink);font-size:8px}.chat-member-option small{margin-top:3px;color:#99a6ae;font-size:6px}.form-help{display:block;margin-top:8px;color:#99a5ad;font-size:7px;line-height:1.8}.tracking-summary-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:11px;margin-bottom:14px}.tracking-record-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.tracking-record-card{padding:15px;border:1px solid var(--line);border-radius:12px;background:#fff;box-shadow:0 7px 20px #26374608}.tracking-record-head{display:flex;align-items:center;gap:9px}.tracking-record-head>div{min-width:0;flex:1}.tracking-record-head strong,.tracking-record-head small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tracking-record-head strong{direction:ltr;color:#c45d30;font-family:Tahoma,sans-serif;font-size:10px;text-align:right}.tracking-record-head small{margin-top:4px;color:#8e9ba4;font-size:7px}.tracking-record-icon{display:grid;width:32px;height:32px;place-items:center;flex:0 0 32px;color:#d75d2e;border-radius:10px;background:#fff0e8;font-size:17px}.tracking-record-card h3{margin:14px 0 6px;color:var(--ink);font-size:10px}.tracking-record-card>p{min-height:32px;margin:0;color:#7f8e97;font-size:8px;line-height:1.9}.tracking-record-actions{display:flex;flex-wrap:wrap;gap:6px;margin-top:13px}.nav-count.is-empty{opacity:.4}@media(max-width:1180px){.chat-layout{grid-template-columns:220px minmax(0,1fr)}.chat-details-panel{grid-column:1/-1;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));align-items:start}.chat-mobile-note{display:none}}@media(max-width:820px){.chat-layout{display:flex;flex-direction:column}.chat-rooms-panel{order:0}.chat-thread-panel{order:1;min-height:520px}.chat-details-panel{order:2;display:flex}.chat-room-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr))}.chat-room-item{min-width:0}.tracking-record-grid{grid-template-columns:1fr}.tracking-summary-grid{grid-template-columns:1fr 1fr}.chat-thread-header{padding:13px}.chat-thread-actions{max-width:45%}.chat-share-inline{width:180px}.chat-share-inline input{width:150px}}@media(max-width:560px){.tracking-summary-grid{grid-template-columns:1fr}.chat-room-list{display:flex;overflow-x:auto}.chat-room-item{min-width:210px}.chat-message-bubble{max-width:90%}.chat-composer-tools{align-items:stretch;flex-wrap:wrap}.chat-file-name{flex-basis:calc(100% - 110px);order:3}.chat-composer-tools .button{margin-right:auto}.chat-member-grid{grid-template-columns:1fr}.chat-thread-header{align-items:flex-start;flex-direction:column}.chat-thread-actions{align-items:flex-start;max-width:none;flex-direction:row;flex-wrap:wrap}.chat-share-inline{width:100%}.chat-share-inline input{width:calc(100% - 34px)}} 
@media(min-width:821px){
.chat-layout{gap:16px;min-height:660px}.chat-panel-heading{padding:18px}.chat-panel-heading strong{font-size:13px}.chat-panel-heading small{font-size:9px}.chat-room-list{gap:4px;padding:10px}.chat-room-item{gap:11px;padding:12px 10px}.chat-room-avatar{width:36px;height:36px;flex-basis:36px;font-size:15px}.chat-room-copy strong{font-size:10px}.chat-room-copy small{margin-top:5px;font-size:9px}.chat-unread{min-width:22px;height:22px;font-size:9px}
  .chat-thread-header{padding:19px 21px}.chat-thread-header h2{font-size:17px}.chat-thread-header p,.chat-thread-kicker{font-size:9px}.chat-thread-actions{gap:9px}.small-button{min-height:35px!important;padding-right:11px!important;padding-left:11px!important;font-size:9px!important}.chat-message-list{gap:12px;min-height:390px;max-height:560px;padding:22px}.chat-message-bubble{padding:12px 14px}.chat-message-meta{gap:12px}.chat-message-meta strong{font-size:10px}.chat-message-meta time{font-size:8px}.chat-message-bubble p{margin-top:8px;font-size:10px;line-height:2}.chat-attachment{padding:8px 10px;font-size:9px}.chat-composer{padding:15px 18px}.chat-composer textarea{min-height:64px;font-size:11px}.chat-composer-tools{gap:11px;margin-top:10px}.chat-file-button{min-height:36px;padding-right:11px;padding-left:11px;font-size:9px}.chat-file-name{font-size:9px}
  .chat-details-panel{gap:11px;padding:12px}.chat-detail-card{padding:15px}.chat-detail-card>small{font-size:9px}.chat-detail-card>strong{font-size:11px}.chat-detail-card>p{font-size:9px;line-height:2}.chat-detail-icon{width:35px;height:35px;font-size:17px}.chat-tracking-card>a{font-size:9px}.chat-share-inline{width:260px}.chat-share-inline input{width:225px;font-size:8px}.tracking-summary-grid{gap:14px;margin-bottom:18px}.tracking-record-grid{gap:15px}.tracking-record-card{padding:18px}.tracking-record-head strong{font-size:12px}.tracking-record-head small{font-size:9px}.tracking-record-icon{width:36px;height:36px;flex-basis:36px;font-size:19px}.tracking-record-card h3{font-size:12px}.tracking-record-card>p{font-size:10px}.tracking-record-actions{gap:8px;margin-top:15px}
}

@media(min-width:561px) and (max-width:820px){
  .chat-layout{gap:14px}.chat-panel-heading{padding:16px}.chat-panel-heading strong{font-size:12px}.chat-panel-heading small{font-size:8px}.chat-room-list{gap:4px;padding:9px}.chat-room-item{gap:10px;padding:11px 9px}.chat-room-avatar{width:34px;height:34px;flex-basis:34px;font-size:14px}.chat-room-copy strong{font-size:9px}.chat-room-copy small{font-size:8px}.chat-unread{min-width:21px;height:21px;font-size:8px}
  .chat-thread-header{padding:16px 18px}.chat-thread-header h2{font-size:15px}.chat-thread-header p,.chat-thread-kicker{font-size:8px}.small-button{min-height:33px!important;font-size:8px!important}.chat-message-list{gap:11px;min-height:360px;max-height:520px;padding:19px}.chat-message-bubble{padding:11px 13px}.chat-message-meta strong{font-size:9px}.chat-message-meta time{font-size:7px}.chat-message-bubble p{font-size:9px}.chat-attachment{font-size:8px}.chat-composer{padding:13px 16px}.chat-composer textarea{min-height:60px;font-size:10px}.chat-file-button{min-height:34px;font-size:8px}.chat-file-name{font-size:8px}.chat-details-panel{gap:10px;padding:10px}.chat-detail-card{padding:13px}.chat-detail-card>small{font-size:8px}.chat-detail-card>strong{font-size:10px}.chat-detail-card>p{font-size:8px}.chat-detail-icon{width:32px;height:32px;font-size:16px}.chat-tracking-card>a{font-size:8px}.tracking-record-card h3{font-size:11px}.tracking-record-card>p{font-size:9px}
}
 .chat-share-meta{display:flex;align-items:center;justify-content:space-between;gap:8px;margin:0 0 12px;padding:9px 10px;color:#7b8b93;border:1px solid #e6ecef;border-radius:8px;background:#fbfcfd;font-size:8px}.chat-share-meta span{min-width:0}.chat-share-meta span:first-child{color:#b15b35;font-weight:700}@media(max-width:560px){.chat-share-meta{align-items:flex-start;flex-direction:column;font-size:8px}}

.chat-customer-search-field{grid-column:1/-1}
.chat-customer-search-field input{border-color:#d8e0e6;background:#fbfcfd}
.chat-customer-search-field input:focus{border-color:var(--orange);background:#fff}
.chat-customer-search-status{margin-top:6px;color:#99a5ad}
.chat-customer-search-status.is-match{color:#16875c}
.chat-customer-search-status.is-error{color:#c55c2c}

/* کنترل نمایش پورتال عمومی از داخل فرم کد رهگیری */
.tracking-public-options{display:flex;flex-direction:column;gap:13px;padding:13px;border:1px solid #e7edf0;border-radius:11px;background:#fbfcfd}
.tracking-public-option-section{padding:11px;border:1px solid #e8eef1;border-radius:9px;background:#fff}
.tracking-public-option-heading{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:9px}
.tracking-public-option-heading strong{color:var(--ink);font-size:10px}
.tracking-public-option-heading small{color:#98a5ad;font-size:7px}
.tracking-public-options-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:7px}
.tracking-public-option{align-items:flex-start;min-height:50px;padding:8px 9px;font-size:8px}
.tracking-public-option span{min-width:0;display:block;flex:1}
.tracking-public-option strong,.tracking-public-option small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.tracking-public-option strong{color:var(--ink);font-size:8px}
.tracking-public-option small{margin-top:4px;color:#8d9ba4;font-size:7px;direction:rtl}
.tracking-public-empty{padding:12px;color:#9aa6ae;border:1px dashed #dce5e9;border-radius:8px;background:#fcfdfe;font-size:8px;text-align:center}
.tracking-date-option{margin-top:10px}
.tracking-record-visibility{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:11px;padding:8px 10px;border-right:3px solid var(--orange);border-radius:7px;background:#fff9f5}
.tracking-record-visibility span{color:#927b70;font-size:7px}
.tracking-record-visibility strong{color:#c45d30;font-size:8px}
@media(max-width:820px){.tracking-public-options-grid{grid-template-columns:1fr}}